Privacy Policy

Effective Date: 02/14/2021

Your privacy is important to us at Pinfinity LLC ("Pinfinity"). This Privacy Policy explains how we collect, use, and protect your information when you use any Pinfinity Services — including our websites, mobile apps, augmented reality (AR) experiences, and related tools and features.

Information We Collect

Some of the information we collect may be considered Personal Data, which means it can be used to identify you directly or indirectly.

Data We Process

App Users

You do not need to create an account to use the Pinfinity app. However, when you scan a pin, we collect information such as:

• Pins you've scanned
• GPS location
• IP address
• Advertising ID
• Device type and operating system
• Interaction data (time, frequency, dwell time)

This data helps us deliver accurate AR content and improve user experience. We process it based on our legitimate interest. Your identifiable information is never shared outside of Pinfinity.

If an AR interaction is linked to a client, we may share aggregated, non-identifiable usage data with them to help measure performance.

Clients & Prospective Clients

If you are a Pinfinity client or are exploring a partnership, we may collect your:

• Name
• Email address
• Phone number
• Business information
• Any content you provide (e.g., digital images)

This information is used to fulfill services or manage potential contracts.

Data Storage & Transfers

Your data is securely stored on servers located in the U.S. and Europe, operated by Amazon Web Services (AWS). By using Pinfinity Services, you consent to this storage and transfer. Different regions may have different data protection laws.

How We Share Your Data

• Service Providers – We work with vendors who help us provide cloud storage, customer support, email marketing, and other services.
• Clients – If you participate in an experience that includes personal data (e.g., a contest), we may share that information with the client and notify you in advance.
• Legal & Security – We may share your data to comply with laws, respond to legal requests, or protect against fraud and abuse.
• Business Transactions – Your data may be transferred if we are involved in a merger, sale, or acquisition.
• With Your Consent – When you have given us permission to share data in other ways.

Cookies & Tracking

We use cookies to enhance your experience, remember your preferences, and analyze website/app traffic. Third-party analytics tools may also collect usage data on our behalf.

Some pages may feature embedded content (e.g., YouTube), which may use their own cookies. We recommend reviewing those third-party privacy policies.

You can manage or disable cookies in your browser settings, but doing so may affect site functionality.

Children’s Privacy

We do not knowingly collect data from children under 13. If we learn that we have, we will delete the data promptly. In some regions, parental consent may be required before collecting data from children.

Data Retention

We retain Personal Data only as long as necessary for providing services, improving our products, or fulfilling legal obligations. If you do not have an account, data retention is based on relevance and use frequency.

Your Rights (GDPR)

If you're located in the EU, you have rights under the General Data Protection Regulation (GDPR), including:

• Accessing your Personal Data
• Correcting inaccurate information
• Requesting deletion of your data
• Restricting or objecting to processing
• Transferring your data to another service

To exercise your rights, email us at help@pinfinityar.com.

Policy Updates

This policy may be updated as our services evolve or as laws change. The date at the top reflects the most recent revision. If there are significant changes, we may notify you via our website, app, or email (where applicable).

Contact Us

Have questions? Reach out anytime at help@pinfinityar.com.